Change Strategy Nexus
Aspects of a Change
Seminars / Presentations
Reports / Papers
2. The ImprovAbility™ Model (2007), Pries-Heje, J. and J. Johansen, M. Christiansen, M. Korsaa, CrossTalk Vol 20 No.2
3. A Framework for Selecting Change Strategies in IT Organizations (2006), Pries-Heje, J. and O. Vinter, PROFES 2006 Proceedings.
5. Aspects you should consider in your action plan when implementing an improvement strategy (2017), Carstensen, P.H. and O. Vinter, SPICE 2017 Proceedings. Springer Verlag, CCIS 770.
6. Developing Action Plans Based on Strategy - Aspects to Consider (2018), Carstensen, P.H. and O. Vinter, Software Quality Professional Journal (SQP), Vol. 20, Issue 2. American Society for Quality, Wisconsin, USA.
7. Eight Aspects of Actions in Improvement Plans (2018), Carstensen, P.H. and O. Vinter, EuroAsiaSPI 2018 Proceedings. Springer Verlag, CCIS 896.
8. Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives (2020), Carstensen, P.H. and O. Vinter, EuroAsiaSPI 2020 Proceedings. Springer Verlag, CCIS 1251.
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There are huge amounts of literature on change strategies and general recommendations on how to organize and conduct strategic changes. At DELTA I have been deeply involved in studying factors which promote or impede process improvements succeeding in companies. This took place as part of a large Danish research project (Talent@IT 2003-2006). The work resulted in the ImprovAbility™ model for improvement and innovation .
As part of our research we studied change approaches to find a generic set to be customized/contextualized by organizations when embarking on a change project. We found that these approaches could be assigned to the well-known levels: Strategic, Tactical and Operational.
The change approaches at the strategic level were studied separately and when related to the literature on organizational change strategies we found that they could be described by ten overall change strategy types; a Change Strategy Nexus. We documented them in our ImprovAbility™ book  and presented them at several conferences e.g. at PROFES06: A Framework for Selecting Change Strategies in IT Organizations . The ImprovAbility™ model including the ten overall strategies has been adopted in 2012 as an ISO standard (ISO 33014) . The model and assessment services have been commercialized by former DELTA process consultants through the consulting company Whitebox.
The ten overall strategies in the Change Strategy Nexus are described in the PROFES06 paper . We have developed a questionnaire for the Change Strategy Nexus which can be used in assessments of organizations to help them determine the optimal set of overall change strategies for their change in their organization. The result of such an assessment could look like this:
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When the optimal strategies have been selected using the Change Strategy Nexus the next step is to develop an action plan for the change. We have read all the literature that forms the basis for the ten overall strategies with the purpose of extracting the recommended actions of the authors corresponding to the overall strategies. These recommended actions are generic and should be customized/contextualized for each organization and the particular change. We have supplemented this literature study with other major change management literature.
Through this work we have found that the recommendations can be grouped in nine change-aspects that should be considered in any action plan for an organizational change, irrespective of whether a strategy selection has been performed by our Change Strategy Nexus or not.
We have described the research process that initially led to eight aspects in a paper: "Aspects you should consider in your action plan when implementing an improvement strategy" . The paper was presented at the SPICE 2017 conference and published by Springer in the Communications in Computer and Information Science (CCIS) series of Proceedings as number 770. You can download from here the paper and the presentation.
The process from strategy determination to implementations was subsequently described in an article: "Developing Action Plans Based on Strategy - Aspects to Consider"  published in the Software Quality Professional Journal (SQP) by the American Society for Quality (ASQ).
Finally, a paper directed at the SPI audience: "Eight Aspects of Actions in Improvement Plans"  was presented at the EuroAsiaSPI 2018 conference and published by Springer in the Communications in Computer and Information Science (CCIS) series of Proceedings as number 896. You can download from here the paper and an extended version of the presentation.
In 2019 we decided to split one of the original change-aspects in two because we found it too broadly defined. The splitting was based on a review of the existing recommendations for the aspect Methods & Techniques looking for patterns.
The full definition of the nine change-aspects can be found in the paper: "Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives" . The paper was presented at the EuroAsiaSPI 2020 conference and published by Springer in the Communications in Computer and Information Science (CCIS) series of Proceedings as number 1251. You can download from here the paper and the presentation.
The resulting process from change idea to implementation looks like this:
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I and several other former DELTA process consultants (now at Whitebox) give presentations on the change strategies, aspects of change, and our experiences with them varying from 45 minutes to 2 hours depending on your needs. We perform Change Nexus assessments for organizations and can help you develop plans for customized/contextualized actions based on these. You can get more information on these offers by contacting me.
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